Essential Skills

• SAP SD Certification
• Extensive hands-on SAP SD experience
• Strong operations experience (ticket handling, incident & problem management)
• Experience working within Agile frameworks (AWM or similar

• Act as Functional Lead within the Operations team
• Own and drive end-to-end SAP SD solutions across development and operations
• Troubleshoot and resolve complex incidents and support tickets within defined SLAs
• Identify problems and propose sustainable solutions
• Configure system changes and support production issue resolution
• Develop and maintain solution documentation and guides
• Ensure effective knowledge sharing across the team
• Engage with clients through meetings, calls, and written communication
• Collaborate with ...