Monitor SAP System performance, availability, and health using standard tools.
Perform routine system checks, daily monitoring, and log analysis. Support user management activities (creating, modifying, and deleting SAP user accounts).
Assist in applying patches, updates, and basic configuration changes under supervision.
Provide first-level support for SAP-related incidents and escalate complex issues to senior consultants.
Document procedures, incidents, and resolutions for knowledge base development.
Collaborate with functional and technical teams to resolve minor system issues.
Ensure compliance with IT security and operational st...