Support SAP (FICO, MM, AP, Ariba) & budgeting systems
Ensuring assigned applications are well managed with minimal downtime or disruption to the business users.
Ensuring continuous enhancements and upgrades are aligned with technology roadmap of these applications.
Managing enhancement and change request and ensuring internal processes are followed.
Managing vendor performance ensuring Service Level Agreement (SLA) are met (where applicable), ensuring investments are monitored and optimized.
Cultivating strong relationships with key stakeholders, including business leaders, IT teams, and external partners, to foster collaboration and transparency.
Pro-actively engaging and building strong relationships with internal business stakeholders, external partners and technology solution providers.
Gathering feedback from users and stakeholders to continuously improve applications and servic...