This consultant will be responsible for implementing the HSCC Salesforce solutions.
Primary Responsibilities/Accountabilities
Building and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC to automate business process and case management processes.
Creating flows, and Apex classes, and automation to support agency needs
Maintaining technical design documentation, deployment scripts, and configuration guides.
Adhering to data privacy, access controls, and CoE guardrails.
Integrating Salesforce with other business applications using REST/SOAP APIs, Named Credentials, and middleware (MuleSoft and other API & integration platforms).
Handling complex logic and integrations to address agency specific use cases (e.g. e...