Salesforce Business Analyst
Duration - 12 months +
Location : Santa Clara , CA - Remote work with occasional travel as peer the need Job Summary
We are looking for a Salesforce Business Analyst (BA) with experience in Sales Cloud and Service Cloud implementations. The role requires extensive business interaction, testing involvement, and coordination across multiple departments, users, and vendors.
Key Responsibilities
- Work closely with business stakeholders, users, and cross-functional teams to gather and document requirements.
- Act as a bridge between business users, vendors, and technical teams.
- Analyze business processes and translate them into Salesforce functional requirements.
- Support Salesforce Sales Cloud and Service Cloud implementations and enhanc...