Advising and supporting, as well as independently managing and leading large and complex projects for the further development of our Salesforce landscape (focus on Consumer Goods Cloud)
Identifying and implementing innovative solutions to increase efficiency and effectiveness in Salesforce
Collaborating with business units to translate business requirements into technical specifications
Monitoring and managing the lifecycle of the services under your responsibility (hardware, software, suppliers, partners, etc.)
Creating IT manuals and training materials as needed and conducting training sessions if required
Ensuring that documentation, processes and operational concepts for the services under your responsibility are up to date
Sourcing, comparing, selecting, recommending and ordering—following approval—all relevant com...