Oakland County is hiring a Salesforce Administration Expert to manage a robust SaaS platform. Bring your 5+ years of administration experience to enhance user support and system performance.
In this role, you will oversee the daily operational integrity of our Salesforce environment. Your responsibilities include managing user permissions, troubleshooting, and driving enhancements via system integrations. Strong skills in documentation and guiding users through best practices will ensure effective communication across teams. Familiarity with county or local government processes is a plus.
Key Responsibilities:
• Oversee configuration and daily administration of Salesforce
• Manage and support user functionalities and access
• Troubleshoot integration issues with external systems
• Document and communicate processes to stakeholders
• Train users on platform efficiency and features
Requirements:
• 5+ years Salesforce administration expertise required
• Stron...