Lead end-to-end training design and delivery — from identifying performance gaps and creating targeted training programs to facilitating high-impact sessions and continuous improvement based on feedback and results
Build and implement structured sales training programs focused on improving conversion, upselling, and overall sales performance
Develop and roll out mentoring and coaching frameworks for sales teams, including telesales agents and relationship managers
Define, track, and analyze key training metrics, and translate insights into actionable improvements for both training programs and business performance
Partner closely with sales leadership and key stakeholders to identify capability gaps and align training initiatives with revenue goals
Collaborate with instructional design and e-learning teams to create scalable, digital-first learning ...