MCI is a tech-enabled business services company that delivers Customer Experience, Business Process Outsourcing, and cloud technology solutions across multiple industries.

Position Overview

We are seeking a detail‑oriented and proactive Sales Support Specialist to join our dynamic sales team. The ideal candidate will have a strong background in sales support or administration, excellent communication skills, and the ability to manage multiple tasks efficiently.

Key Responsibilities

• Collect, organize, and summarize data from various sources, including market research, customer feedback, and internal reports.
• Maintain and update the CRM system with relevant sales and customer information.
• Draft and distribute email communications to executives, sales teams, and clients.
• Schedule and coordinate meetings, calls, and presentations for the sales team.
• Act as the primary contact for client inquiries, ensur...