Sales Support Specialist (Full-time, Permanent)

Hybrid - 2 to 3 office days in Barcelona

Overview

As our business continues to grow and our geographical reach widens, our customers’ experience of dealing with us is more important than ever. In this busy team, you will support the commercial team on the daily execution of core duties, acting as a key figure in the customer service experience with direct contact to both clients and suppliers.

Key Responsibilities

• Taking, confirming and inputting customer orders
• Monitoring customers and liaising closely with commercial, logistics and quality departments
• Inputting purchase orders
• Dealing with customer queries and responding in a timely manner
• Sending requested quality documents to customers and liaising with the Quality team when necessary
• Sending product samples to customers when required, including handling samples in the office or...