As a Sales Support Administrator, you will be the vital link between our customers, sales teams, and operational units. You will respond promptly to quotation requests, advising customers on transportation options by providing detailed insights into operations, contingencies, insurance, customs regulations, and routing. Your expertise will ensure quotations are accurate, valid for appropriate periods, and accompanied by our standard terms and conditions.

Key responsibilities include:

• Ensuring timely and thorough follow-up on quotations with customers to maximize conversion rates and foster strong business relationships.
• Managing rate requests from our extensive network to maintain competitive and compliant pricing structures.
• Bridging communication between sales and operations teams by providing constructive feedback aimed at continuous improvement of our services, ensuring that customer expectations are consistently met or exceeded.
• Assistin...