Sales Secretary / Customer Support Representative

Location: Dubai, UAE

Summary

An established trading business is seeking an Arabic Speaking Sales Secretary / Customer Support Representative. The role will support sales administration, customer service, order processing, and shipment coordination while working closely with their reporting manager and the wider team.

Requirements

• Preference for those fluent in Arabic and English, both written and spoken.

• 4 years of relevant professional experience, including 4 years of local UAE experience.

• Experience in customer support, order handling, customer complaints, and business correspondence.

• Mandatory hands-on experience with Proforma Invoices, Bills of Lading (BOL), and Certificates of Origin (COO).

• Good knowledge of import/exp...