The Product Specialist is a brand ambassador and frontline representative of the Titan brand.
They are primarily responsible for delivering premium, excellent service and maintaining the store’s overall upkeep.
The Product Specialist is also able to convert casual customers into loyal consumers and consistently meet sales targets through their vast product knowledge and reliable assistance.
Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
Answering all product-related questions in a polite manner and addressing queries promptly.
Collaborating and strategizing with the business and engineering teams.
Attending workshops and refresher courses in sales and marketing.
Planning and assisting with new product releases and events.