A consulting firm in Metro Manila is looking for a customer service supervisor to oversee and support a team of Customer Helpdesk associates. The role involves coaching agents, handling escalations, and ensuring compliance with operational goals and standards. Candidates should be college graduates with good communication and analytical skills, able to navigate a fast-paced work environment. Willingness to work on shifts, including weekends, is required. This position is on-site in Pasig.
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