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Sales & Operations Manager

Company

Porcelain Pte Ltd

Location

singapore, singapore

Type

Full-time

Role Overview

This role combines strong sales leadership with full operational oversight of assigned branches. The Spa Sales & Operations Lead will:

  • Drive daily, weekly, and monthly sales performance
  • Coach and uplift frontline sales capabilities
  • Ensure operational discipline and SOP adherence
  • Manage manpower, scheduling, and resource allocation
  • Maintain top‑tier client experience and service delivery
  • Coordinate promotions, campaigns, and in‑store execution

This is a hands‑on, on‑the-ground role requiring constant engagement with teams, clients, store issues, and sales drivers.

Key Responsibilities 1. Sales Leadership & Daily Performance Management (40%)
  • Own branch sales targets and monthly revenue delivery.
  • Lead daily sales huddles to align goals and address sales gaps.
  • Coach Beauty Advisors & Therapists on:
    • Co...

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