Leads the management, optimization, and governance of product systems supporting operations and sales support services.
Serves as the key coordinator between Product, Operations, and Business teams to ensure system reliability, proper configuration, and seamless implementation of product enhancements.
Oversees and drives User Acceptance Testing (UAT) activities to ensure system releases, product updates, and operational changes meet business requirements and adhere to current processes and policies prior to deployment.
Ensures operational readiness by establishing structured testing processes, system documentation, and continuous improvement initiatives.
What You Will Be Doing
Manage and support product system configuration, enhancements, and maintenance.
Identify, analyze, and resolve system‑related issues affecting product functional...