Roles and Responsibilities: Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the Sales Team. Manage the sales processes such as quotations, sales orders, customer invoices and monthly statement of account to customer. Attend to any customer enquiries, feedback or complaints through phone call or email. Capture data and maintain systems as required by the sales process SOP. Assist on submission of project details to clients. Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc. Schedules appointments and arranges all travel for company staff. Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies). Coordinate with outsource IT support & system support (SAP). Ensure laptops, monitors, phones, Internet access and oth...