Job Summary

Reviews, analyzes, evaluates, manages, and maintains assigned business systems, develops value-added technical solutions to address NAL business needs, and provides end-user application and technical support.

Essential Duties & Responsibilities

1. Develops, maintains, and implements streamlined and improved processes and systems for the Sales & Marketing department to ensure accuracy and timeliness of business reports.

2. Consults with users and clarifies processes and procedures within the system objectives.

3. Develops and implements data collection systems and other strategies that optimize efficiency and data quality.

4. Follows a standard process from testing and validation to implementation.

5. Develops and implements methodology and tracking mechanisms to automate and standardize departmental, NAL, and Koito reports and submits accurate reports on a timely basis.

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