We are looking for a passionate and customer-oriented Customer Service Officer who will be the first point of contact for our clients. This role is not only about delivering excellent customer service before, during, and after their travel experience, it also requires a strong sales mindset to promote our travel packages, upsell products, and help customers customize their ideal journeys. You will handle inquiries, manage bookings, resolve issues, and ensure smooth travel operations while building long-term customer relationships.