Reporting To: Key Accounts Manager
Role Overview - Support the Key Accounts Manager in managing supermarket and retail chain customers.
- Assist with daily sales operations, order follow-up, customer coordination, and outlet visits.
- Ensure products are delivered on time, displayed well, and meet customer quality standards.
- Help grow sales through good service, strong follow-up, and coordination with internal teams.
Key Responsibilities - Assist in handling supermarket accounts and daily customer requirements.
- Follow up on customer orders, delivery schedules, product availability, and pricing updates.
- Coordinate with procurement, warehouse, logistics, operations, and quality control teams.
- Prepare quotations, price lists, product information, promotion details, and sales documents.
- Monitor orders and help resolve shortages, delivery issues, claims, returns, and ...