Primary Objective

Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs.

Deliver superior customer experience.

Key Responsibilities

Sales

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards the achievement of Group targets.
• Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new-to-bank customers.
• Cross sell other retail banking products such as ASB, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

• Ensure compliance to the policies and procedures set by the Bank.
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