Job Summary
The Sales Associate is responsible for assisting customers, maintaining proper product display, monitoring stock availability, and supporting the daily operations of the hypermarket section assigned. The role requires good customer service, product knowledge, and teamwork to ensure smooth store operations and customer satisfaction.
Key Responsibilities Customer Service
- Assist customers in locating products and answering inquiries politely.
- Provide excellent customer service and maintain a friendly attitude.
- Promote ongoing offers, promotions, and featured items.
- Handle customer concerns and refer major issues to the supervisor when necessary.
Sales Floor Operations
- Arrange and replenish stocks on shelves and display areas.
- Ensure products are properly labeled with correct prices and barcodes.
- Monitor product expiry dates and report damaged or expired items.
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