A leading global Travel Retailer at Auckland Airport is looking for Sales Advisors to join their team, working with some of the world’s leading brands.

Job Overview

The Sales Advisor is a customer‐focused retail role responsible for delivering excellent service across both in‑store sales and Click & Collect/Shop & Collect operations at Auckland Airport. The role involves assisting customers, processing transactions, preparing customer orders, maintaining stock and store presentation, and supporting overall store operations. Flexibility is required to work across both retail sales and collections functions based on operational needs.

Key Responsibilities

Customer Service

• Welcome and assist customers in a friendly and professional manner.
• Handle customer enquiries, complaints, and phone calls.
• Resolve customer issues and escape when necessary.
• Maintain product knowledge to provide accurate advice and ...