Overview

The Account Manager – HSD is responsible for winning, retaining, and developing high street dental business. The Account Manager will be allocated accounts based on a clearly defined group of customers located in the Northern Suburbs / West Rand. The key contact groups within accounts include practice owners, principal dentists, associates, practice managers, treatment coordinators, dental nurses and general business and administration staff. The main proportion of activity is focused on retaining and growing accounts.

Growth is likely to come from the following activities:

• Increasing the ‘share of wallet’ of customers for merchandise (spend per chair)
• Enhancing GP by optimising portfolio utilisation
• Spend on small equipment
• Creating opportunities for the customers to benefit from value‑add offerings

A proportion of activity will also be focused on new account acquisition from prospecting large and medi...