S4 DC Tech Area Lead

Boydton, VA

6+ Months

About the Role

The Area Lead reports to and works closely with the Regional Services Manager ensuring the highest quality of day-to-day operational execution at assigned DC campus(es). This role is accountable for directing technicians and deliverables for the services team, including coordinating parts and labor dispatches, identifying opportunities, planning and problem management.

Responsibilities

• Responsible for ensuring all personnel at the site are trained and in compliance with customer requirements, product support, and Company policies. Will provide feedback on personnel performance and behavior observed to the Regional Manager.
• Leads a team of high-performing, cross-functional personnel in delivery of contracted services support on a day to day basis.
• Fosters a culture o...