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RMA Technician

Company

Infinite Electronics, Inc.

Location

Albany, New York

Type

Full-time Hourly

Position Description:

 

The RMA technician performs quality control inspections, checks, and tests of products and supplies to determine if received items meet the Requirements needed for the business. The technician records data, takes appropriate pictures and maintains completed records of inspections. The technician also assists Operations and Quality Manager with investigations into part discrepancies. The technician is familiar with standard inspection concepts, practices, and procedures and the use of calibrated measuring and test equipment ranging from handheld tools to sophisticated electronic analyzers.

General Duties and Responsibilities:

  • Process customer returned material (RMAs), including inspection, functional testing, analysis, and documentation of findings.
  • Inspect and testvendorreturn material for warranty or repair, documenting results and supporting vendor disposition decisions.
  • Evaluate returned optical transc...
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