- To oversee the Reservation department daily operations.

- To assist the Director of Operations and Director of Sales & Marketing and the revenue departments in maximizing revenue and yield through business trend analysis, highlighting areas of opportunity and ensuring delivery and maintenance of optimum data mining, revenue management, pricing and distribution strategies on an ongoing basis.

- To monitor and provide feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximize Hyatt’s competitive advantage in the marketplace.

- To work in close collaboration with the Director of Marketing Communication to ensure the chosen marketing communications are consistent with the hotel’s targeted customer’s profile, preferences, and behaviors

- To provide strategic consultation on effective revenue generating processes through Spirit / Reserve i...