1190 Richards Road, Hartland, WI 53029, USA | Ascent - 020 | Associates in this role are paid bi-weekly | Seasonal
| Full-benefits package including medical/dental insurance options, PTO, 401(K), pet insurance, tuition reimbursement program, employee discounts, and more.
The Returns Processing Specialist is responsible for managing core returns received at ARO for device repair programs. This role ensures adherence to core return policies, verifies and organizes returned components, and maintains accurate tracking and documentation for each store. The technician also serves as a key point of contact for store, franchise, and field team inquiries related to core return procedures, providing training, troubleshooting, and program support to ensure compliance and efficiency.
Essential Duties and Responsibilities
Receiving and Documentation
● Unbox and organize returned components according to program documentation requirements. ● Log Return...