JOB PURPOSE

We are seeking a strategic and highly capable Retention Marketing or Training Pod Manager to oversee multiple client delivery teams. In this role, you are not just a manager of tasks; you are an escalation point, a quality bar-setter, and a dedicated mentor to our Strategists. You will support in the day-to-day production to focus on the bigger picture: developing top-tier talent, driving aggregate portfolio revenue, and ensuring exceptional delivery standards across all the accounts under your purview.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Portfolio & Revenue Management

• Own and drive the aggregate revenue targets across all managed delivery teams.
• Maintain an accurate forecast of team performance against monthly targets.
• Diagnose performance gaps proactively and ensure credible revenue reco...