Overview Design and deliver engaging training modules tailored to various retail roles, ensuring content is relevant and up-to-date with industry trends.
Responsibilities - Conduct hands-on training sessions on customer service techniques, product knowledge, and sales strategies to elevate team performance.
- Evaluate and assess the effectiveness of training programs through feedback, tests, and on-the-job observations to continuously improve training delivery.
- Collaborate with management to identify training needs and develop customized solutions that align with store objectives and employee growth.
Qualifications - Bachelor’s degree in Education, Business, or a related field.
- Minimum of 3 years of experience in retail sales or training roles, ensuring a deep understanding of retail operations and challenges.
- Certifications in training and development, such as CPLP or ATD, demonstrating a commitment t...