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Retail Team Leader & Coach: Drive Performance

Company

Samsonite International S.A

Location

, penang, malaysia, penang

Type

Full-time

  • Take ownership, accountability for store and personal productivity
  • Contributes to setting goals and holds team accountable for productivity standards
  • Provides leadership through role modeling Service behaviors and approach standards
  • Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate
  • Consistently ensures all daily tasks are completed without negatively impacting service
  • Resolve conflicts with team members in a timely and productive manner
  • Inspires team to meet and exceed performance standards
  • Utilizes all training initiatives to assist in developing the team and provide Coaching to other team members
  • Develop plans to address key business issues, utilizes plans to impact business and achieve desired results

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