Our client is a one-stop wellness brand. They're looking for a Store Supervisor / Key Holder to support the Store Manager in delivering an exceptional customer experience, driving commercial performance, and ensuring operational excellence.
As a key holder, this role carries responsibility for opening and closing the store and supporting the team during trading hours.
Their flagship store is based in Westfields, White City. Customer Experience & Brand Ambassadorship
- Deliver an outstanding, warm and educational customer experience at all times
- Act as a true brand ambassador, confidently explaining ingredients, routines and benefits
- Support the team in offering personalised advice and building trust with customers
- Ensure the store consistently reflects the brands visual merchandising and service standards
- Support the Store Manager in motivating, coaching and developing the store team
- Lead shifts with co...