Qualifications:

- Bachelor’s degree in Business Administration or a related field preferred.

- At least 5 years of experience in retail operations, specifically in a supervisory or team lead role.

- Strong understanding of daily retail operations, including opening/closing procedures, inventory control, and staffing.

- Familiarity with sales reporting, performance analysis, and compliance with company and government regulations.

- Great customer service skills including upselling and resolving customer complaints effectively.

- Experience in supervising, scheduling, and training retail staff.

- Excellent leadership skills.

- Knowledge of inventory systems, receiving procedures, stock rotation, and loss prevention.