Duties include: Handling of phone and walk-in enquiries Assisting Branch Manager in ensuring smooth operations and scheduling of appointments Be the face of the company during your interactions with both our existing and potential customers Communicate and share with our customers the benefits of our various treatment and services of our clinic Ad-hoc activities as assigned by branch manager Requirements: At least 1 year working experience in a customer facing role in similar retail/TCM/Wellness industry Ability to communicate well in both English and Mandarin (TCM prescriptions are issued in mandarin as such proficiency in mandarin is required) Passion in providing superior customer service and addressing the healthcare concerns of our customers Team player and ability to work well with others Willingness to learn and adapt in a fast paced customer facing role Benefits: Annual Leave Employee discounts for self and family Competitive salary and commission structure Annual performance b...