JOB SUMMARY

• This position reports directly to the Director of Food & Beverage.
• The role is to administer the Retail Department in its daily operations.
• Responsible for retail operations, associate management, and executing job functions in line with all hotel requirements and procedures.

JOB DUTIES AND RESPONSIBILITIES

1. The role is responsible for the Retail Department - operationally, financially, and strategically.
2. The department executes all festive season food and beverage offerings, including but not limited to: Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival, Thanksgiving, and Christmas.
3. The Retail Manager works closely with the Business Development Manager ('BDM') and Culinary Team in areas such as product development, cost management, business opportunities, and sales performance.
4. Reporting directly to the Director of Food & B...