Lead as a Retail Customer Service Supervisor, responsible for enhancing customer satisfaction. Manage service operations and foster team excellence in a high-energy environment.
As a key member of the leadership team, you'll impact store operations by overseeing sales support personnel and ensuring compliance with organizational standards. Engage with clients by managing inquiries, sales transactions, and inventory control. Your contributions will shape both customer experience and team performance.
Key Responsibilities:
• Manage customer greetings and service interactions
• Conduct product quality checks and follow-ups
• Handle cash management and reporting
• Drive team training and performance evaluations
• Supervise showroom maintenance and tidiness
Requirements:
• 1-2+ years of supervisory experience required
• 5+ years of customer service background
• Excellent communication skills
• Strong organizational and multitasking abilities
• Proficie...