Oversee the assigned retail store daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
To create, update and audit the retail store SOP and ensure that the SOP is observed consistently by the team
Provide necessary guidance & consultation on incoming stocks and conduct regular stock check to ensure the consistency of all products
Manage, groom and motivate the team to foster continuous improvement - To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required
Oversee the planning of duty rosters and ensure prudence - Ensure strict adherence to local regulations and labour laws
Conduct frequent staff performance appraisal exercise when necessary
Assist in new stores set ups, including planning of the new stall layout and equipment purchase