About Company:
Our client is a family restaurant chain that started in Fukuoka in 1971, and now has a total of 220 locations throughout Japan, from Hokkaido all the way down to Okinawa. Our client is known for their extensive menu and reasonable prices and is loved by people of all ages in Japan. Their food ingredients are carefully selected with the highest in quality and safety standards in mind, aiming for customers to enjoy top-class meals. The Group's company is one of in-flight catering provider for Japan domestic flight.
Job Description:
- Ensure smooth daily operations, including opening and closing procedures
- Uphold the company's service standards, customer experience, and brand values
- Handle customer inquiries, service recovery, and feedback professionally
- Maintain proper restaurant ambiance, cleanliness, and equipment functionality
- Lead, motivate, and supervise service and kitchen teams
- Plan staff roster and deployment according to operation...