Duties

• Coordinate daily Front of the House restaurant operations
• Deliver superior service and maximize guest satisfaction
• Respond efficiently and accurately to guest complaints
• Organize rosters and supervise shifts
• Ensure compliance with sanitation and safety regulations
• Engage with the guests and responding to their needs as required
• Responsible for stock flow and budgeting
• Manage all staff related issues, such as performance management, disciplinary issues, grievances etc with the HR department
• Responsible for staff recruitment, appraisals and productivity
• Training and quality control of staff on new items and ideas
• Come up with innovative ideas to keep the restaurant popular
• Manage a close relationship with the Head Chef and all back of house staff
• Responsible for efficient cash-ups and managing budget with the Finance Department
• Gen...