Key Responsibilities:
1. Staff Management:

• Hire, train, and develop staff members, including servers, kitchen staff, and management.
• Provide ongoing training and mentorship to ensure all employees meet performance expectations.
• Manage staff scheduling and ensure adequate coverage for all shifts.
• Lead by example to create a positive, productive, and guest-focused work environment.
• Conduct performance evaluations and provide constructive feedback to staff.

2. Customer Service:

• Ensure guests receive exceptional service by maintaining high standards of customer interaction.
• Handle guest complaints and resolve issues in a professional and timely manner.
• Ensure that the restaurant atmosphere is welcoming and reflects the brand’s values.
• Monitor dining area to ensure cleanliness and proper set-up.

3. Operational Management:

• Oversee daily opera...