Location: Victoria (in‑office position). Requires a valid driver’s licence; travel is expected to other offices, regional/national training sessions or meetings as required.
The Resource Team Leader (RTL) provides the necessary leadership and development for a team of high performing Financial Centre Administrators. The RTL’s goal is to enable Advisors, Advisor staff and managers, in identifying learning needs and delivering defined Sun Life requirements, tools, technology, and administrative process training, in partnership with their District Managers (DM) and aligned with Head Office Professional Development programs. This role is also accountable for the operational effectiveness of Financial Centre locations which can include premises, technology, administration, advisor office management and client management processes.