Resource Planning Manager / Head

Location: Ortigas Center, Pasig City

Work Setup: Onsite

Work Schedule: Monday to Friday | Morning Shift

Job Summary

The Resource Planning Manager / Head is responsible for leading workforce planning, scheduling, and capacity management to ensure optimal staffing levels across operations. This role ensures the right number of resources are available at the right time by using data-driven forecasting, operational insights, and real-time adjustments to meet service delivery goals.

Key Responsibilities

• Lead and manage the Resource Planning and scheduling team
• Develop staffing schedules and workforce forecasts based on operational demand and historical data
• Monitor daily workforce performance and adjust staffing plans to ensure smooth operations
• Ensure optimal allocation of reso...