Job Overview

Permanent, 40 hours per week. Salary: Excellent. Country: SPAIN.

What you will be doing

As one of our valued Resort Representatives, you will play a vital part in sharing local knowledge, delivering outstanding customer service, and enhancing our customers holiday by introducing them to our experiences on offer. You will always be working as one team with internal & external suppliers and take responsibility for resolving customers queries or problems using our in-house digital systems.

Key Responsibilities

Reporting to the Resort Team Leader, you will work as one team with internal & external stakeholders to deliver VIP industry leading Customer Service to our all-important customers.

• Create memories for our customers in resort, ensuring we are on hand at their accommodation and resolve any issues they experience during their holiday.
• Utilise a Sales through Service approach by recommending local experien...