To support the effective management of residential tenancies from offer acceptance through to tenancy termination, ensuring full compliance with lettings legislation, proactive rent and arrears management, and efficient coordination of tenancy administration, including debt recovery and customer service support to landlords and tenants.

Key Responsibilities

1. Front of house

• Prepare and maintain property documentation, correspondence, marketing materials, and property records, ensuring accuracy and compliance with company standards.
• Manage property advertising across online portals and other marketing channels, keeping information current and up to date.
• Provide administrative support to the Sales and Lettings teams, including diary management, arranging viewings, coordinating property photography, and handling enquiries via telephone, email, and in person.
• Oversee general office administration, including stat...