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Residential Operations Manager (Care Homes)

Company

Operations Resources

Location

Southampton, Hampshire

Type

Full-time

Our Client are looking for an operations manager, to ensure regulatory compliance, and manage budgets. This role balances high-quality patient care with financial success.

Key Responsibilities

1. Quality and Compliance

Inspect sites and audit care processes.

Ensure homes meet the Care Quality Commission (CQC) rules (or local regulatory standards).

Handle clinical risks, safeguarding, and incident reporting.

Maintaining quality issues around individual properties

Implementing structural scheduling and Outcome focused

2. Leadership and Development

Mentor, coach, and support individual Registered Care Home Managers.

Assist with hiring, training, and retaining top staff.

3. Financial Management

Manage regional or multi-site budgets.

Track Key Performance Indicators (KPIs) to measure success (like a profit margin goals or 95% occupancy rate).

Control costs for staffing, food, and medical suppli...

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