Resident Service Assistant, Birmingham, B15

Temporary, £13.50ph, potentially permanent

Exciting and vibrant residential development is in need of a customer focused and proactive temporary Resident Services Assistant/Reception to support resident services, leasing, community engagement and day-to-day operations while helping to create a welcoming environment residents are proud to call home.

The key responsibilities of this role include:

Act as the first point of contact for residents, visitors and prospective residents.
Deliver outstanding customer service and resolve resident enquiries efficiently.
Manage reception, parcels, deliveries and resident communications.
Support resident events, community engagement and social media activity.
Assist with leasing activity, viewings, Right to Rent checks and occupancy targets.
Support apartment turnarounds, inspections and move-ins.
Help maintain high standards across communal areas and facilities...