Handle resident complaints, feedback, and inquiries professionally, effectively, and in a timely manner.
Plan, coordinate, and execute community engagement programs and events, including gatherings, festivals, workshops, and sports activities across all property areas.
Conduct regular site and unit visits while maintaining proactive communication with residents to foster a positive and well-connected community environment.
Collaborate closely with technical, security, housekeeping, legal, and commercial teams to ensure effective resolution of resident concerns and operational matters.
Prepare monthly and annual reports related to resident satisfaction, event evaluations, and escalation cases.
Qualifications
Bachelor’s degree in Management, Communications, Hospitality, or a related field.
Minimum 5 (five) years of experience in estate management an...