Are you an experienced tenant liaison professional looking for your next opportunity within social housing? This permanent Resident Liaison Officer position offers the chance to join a well-established UK housing and regeneration contractor delivering a planned maintenance programme for a local authority in Cheltenham.
Offering £25,000-£30,000, plus a £5,200 car allowance, 5% bonus and excellent additional benefits, this is a fantastic opportunity to play a key role in delivering a customer-focused kitchen and bathroom replacement programme within occupied homes.
 
In this position, you will be:

Acting as the primary point of contact between residents, site teams and the client throughout planned maintenance works
Managing resident communications, including programme updates, access arrangements and setting expectations
Coordinating and building positive relationships with residents and site teams to ensure smooth access and minimise disruption
Handling residen...