Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Do you have experience working in a resident facing role within social housing, housing services or a comparable public-sector environment? Do you have the ability to communicate clearly and sensitively with residents, including explaining works and processes in accessible language? Do you have experience of acting as a key point of contact for residents during on-site works, managing communication, access, and expectations? Do you have experience of logging, tracking, and helping resolve resident issues or complaints in collaboration with contractors or project teams What’s the role? <...