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Reservations Supervisor

Company

RedChair Recruitment

Location

Hamilton Hill, Western Australia

Type

Full-Time

Red Chair Recruitment are currently looking for an experienced Reservations Supervisor for one of our clients, a 4* hotel based in Tralee, Co. Kerry.

This role is a 8-12 week full time contract.


You will be the first point of contact for guests and play a crucial role in delivering exceptional customer service. While also being responsible for ensuring a smooth check-in and check-out process, managing reservations, coordinating with various hotel departments, and providing information and assistance to guests.


REQUIREMENTS

  • At least 2 years of hotel reservations experience essential.

  • Experience with group and tour bookings to include book-outs.

  • Liaising with tour operators, coach companies and tour agents.

  • Ability to multitask and work in a fast-paced environment.

  • Provide exceptional customer service to enhance the experience to guests, tour groups and customers throughout their sta...
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